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> Lifetime Technical Support
> Limited to 2-year warranty on non-consumable parts
> Warranty on parts only for printer(s) using CALCA DTF inks, films, and printer(s) under proper maintenance and usage.
> The use of non-CALCA ink and film will void any warranties offered for the CALCA DTF Roll Printer.
Company or person requesting warranty repair shall contact CALCA for pre-authorization and selection of a qualified repair technician to service the equipment prior to performing service on the equipment. Failure to request pre-authorization for service repair and selection will result in denial of a warranty claim.
CALCA will not be liable for labor or material costs associated with graphic production, graphic application, equipment downtime or any other consequential damages including loss of profits or potential business sales, arising out of a warranty claim. It is the user’s responsibility to secure the equipment and surrounding area to prevent damage from damages arising from a warranty claim. CALCA is not responsible for damages from improper care, maintenance or repair of equipment associated with normal operation.
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